We deliver property and crisis management services and solutions, through a team of experts and a nationwide network, we are a trusted partner always looking after your brand, assets and reputation 24/7.
Our property insurance services can be customised to your needs and our property and claims experts are available 24/7 to provide a seamless service to your customers.
Supported by our networks across New Zealand we provide 24/7 loss adjusting services on domestic home, contents, marine and commercial claims.
We employ a leading-edge and world-class risk assessment model to determine environmental and business risk. This means you can plan ahead to help mitigate your risks.
Property Asset Management
Our nationwide network of property asset repair experts are available 24/7 to undertake immediate repairs or, as required, ‘make safe’ until further assessment is conducted.
With a network of approved and qualified professionals you and your customer can be assured of qualified tradespeople and quality workmanship 24/7.
Technical Service Support
A 24/7 business continuity service to support your remote technical environment. We resolve digital self-service issues, provide technical guidance or simply act as a concierge.
Our team of property and crisis management experts provide a range of business continuity products and services ensuring immediate response should any crisis occur.
Thanks so much for your help and support with my situation.
From Claims Assessors and Tradespeople to Crisis Managers and Emergency Response teams — our people work together to ensure your assets and reputation are protected. Talk to Us.
View Our Team
Charlie leads First Assistance’s Motoring and Property operations. His team consistently deliver on their goals and the business has experienced significant growth under his leadership. Prior to joining First Assistance in 2005 Charlie held senior operations roles in the insurance industry.
Dave is responsible for managing our key Motoring and Property clients. Dave has over 30 years’ experience in the motor industry including manufacturing, vehicle rentals and leasing. Dave joined First Assistance in 2005.
Alan is responsible for building key relationships and developing new strategic partnerships for the Motoring and Property division. Alan has 15 years’ experience in management roles within the motor and service industry. Alan joined First Assistance in 2013.
Annually provide property and crisis management services to 500 organisations with over 10,000 buildings and assets in excess of $1 billion.
Australasian network of over 5000 approved and accredited service providers including...
Emergency Response teams
Level 1, Building B, Millennium Centre 602 Great South Road, Greenlane Auckland, New Zealand
PO Box 17-310, Greenlane Auckland 1546, New Zealand