First Assistance partnering with Comprehensive Travel Insurance

Media Release

16 September 2009

First Assistance partnering with Comprehensive Travel Insurance

Emergency assistance company, First Assistance has partnered with Comprehensive Travel Insurance (CTI), a specialist travel insurance company owned by Vero Insurance and United Travel to provide emergency travel assistance and medical underwriting to CTI's customers and operate the company's medical screening hotline.

First Assistance was selected from an international short-list of five companies to provide services for CTI and the partnership officially commences on 1 October 2009. The contract further bolsters First Assistance's significant share of the travel insurance market.

"First Assistance is thrilled to be partnering with one of New Zealand's top travel insurance companies," says Mary-Jo McDonald, General Manager First Assistance. "We are very pleased to have been selected from a competitive tender process to provide emergency travel services to CTI's customers.

"First Assistance will ensure a seamless transition for CTI's customers and an ongoing standard of high service through our global network of medical providers," says Ms McDonald.

First Assistance provides a range of assistance products, working with clients around the world to assist their customers with travel and medical, automotive, property, claims and business issues. With specialists in their fields, doctors, nurses, mechanics, insurance specialists, IT professionals and sales staff all bring understanding to each case they manage.

ENDS