Connecting you to motoring experts 24/7

We provide business to business motoring services and solutions, with a comprehensive motoring network nationwide. We are a trusted partner always looking after your brand and reputation 24/7.

Our Products

With our nationwide network of trusted experts we provide reliable motoring assistance and associated products to over half a million people every year.

Our Stories

  • The value of having a business partnership with First Assistance can never be underestimated. The Mazda Roadside team is available 24-7 with expert advice and solutions to get drivers back on the road and on their way. And with 22 years of delivering excellence in Mazda Service Quality with the highest levels of professionalism and integrity, First Assistance is truly first-in-class.

Our People

From Mechanics and Auto Electricians to Emergency Response and Claims Experts — our team work together to ensure your customers arrive safe and sound. Talk to Us.

View Our Team

Charlie Robertson

Charlie leads First Assistance’s Motoring and Property operations. His team consistently deliver on their goals and the business has experienced significant growth under his leadership. Prior to joining First Assistance in 2005 Charlie held senior operations roles in the insurance industry.

Dave Comp

Dave is responsible for managing our key Motoring and Property clients. Dave has over 30 years’ experience in the motor industry including manufacturing, vehicle rentals and leasing. Dave joined First Assistance in 2005.

Alan Roberts

Alan is responsible for building key relationships and developing new strategic partnerships for the Motoring and Property division. Alan has 15 years’ experience in management roles within the motor and service industry. Alan joined First Assistance in 2013.

Raj Richards

Raj is the first point of contact for all roadside assistance coordinators, technicians and manufacturers. He is a qualified automotive engineer and technician with over 30 years’ experience in the automotive industry in New Zealand and overseas. Raj joined First Assistance in 2001.

Annually provide motoring and roadside services to over 650,000 manufacturers, Insured and leased vehicles, for over 100 organisations

Nationwide network of over 1000 approved and accredited service providers including...

  • Roadside Mechanics
  • Auto Electricians
  • Tow Management
  • Batteries
  • Tyre’s

Our Contacts

Auckland

Level 1, Building B, Millennium Centre
602 Great South Road, Greenlane
Auckland, New Zealand

PO Box 17-310, Greenlane
Auckland 1546, New Zealand

motoring@firstassistance.com

Phone +64-9-356 1650
Fax +64-9-356 1798