We provide business to business motoring services and solutions, with a comprehensive motoring network nationwide. We are a trusted partner always looking after your brand and reputation 24/7.
Our New Zealand wide network of motoring experts are reliable, courteous and discrete. They will have your customers back on the road again in no time.
We will pick-up any type of vehicle, anywhere in New Zealand and at any time. Fast, efficient and focused on your customer’s satisfaction.
Servicing all types of vehicles 24/7, anywhere in New Zealand our motoring experts will get your customers up and running again quickly and without fuss.
Crash Repair Management
Whether it’s a small scratch repair or a full rebuild we offer an efficient and professional solution designed to reduce your fleet’s off-road time.
Fleet Risk Solutions
Our customised solutions include driver and vehicle risk evaluation, incident and trend reporting and driver education for any business size.
Replacement Vehicle Service
Our extensive nationwide network means we can provide replacement vehicles anywhere in New Zealand 24/7.
With our nationwide network of trusted experts we provide reliable motoring assistance and associated products to over half a million people every year.
The value of having a business partnership with First Assistance can never be underestimated. The Mazda Roadside team is available 24-7 with expert advice and solutions to get drivers back on the road and on their way. And with 22 years of delivering excellence in Mazda Service Quality with the highest levels of professionalism and integrity, First Assistance is truly first-in-class.
From Mechanics and Auto Electricians to Emergency Response and Claims Experts — our team work together to ensure your customers arrive safe and sound. Talk to Us.
View Our Team
Charlie leads First Assistance’s Motoring and Property operations. His team consistently deliver on their goals and the business has experienced significant growth under his leadership. Prior to joining First Assistance in 2005 Charlie held senior operations roles in the insurance industry.
Dave is responsible for managing our key Motoring and Property clients. Dave has over 30 years’ experience in the motor industry including manufacturing, vehicle rentals and leasing. Dave joined First Assistance in 2005.
Alan is responsible for building key relationships and developing new strategic partnerships for the Motoring and Property division. Alan has 15 years’ experience in management roles within the motor and service industry. Alan joined First Assistance in 2013.
Raj is the first point of contact for all roadside assistance coordinators, technicians and manufacturers. He is a qualified automotive engineer and technician with over 30 years’ experience in the automotive industry in New Zealand and overseas. Raj joined First Assistance in 2001.
Annually provide motoring and roadside services to over 650,000 manufacturers, Insured and leased vehicles, for over 100 organisations
Nationwide network of over 1000 approved and accredited service providers including...
Level 1, Building B, Millennium Centre 602 Great South Road, Greenlane Auckland, New Zealand
PO Box 17-310, Greenlane Auckland 1546, New Zealand