Everyone at First Assistance personifies resilience and care, we focus on being empathetic whilst always ensuring customer wellbeing. We are trusted experts and most important of all – we work together to achieve great outcomes for our clients. Join us today.
I work in the Finance team and it’s great. The company is diverse, both in terms of what we do and the people that work here, so it’s never boring. We like to celebrate the different cultures that are represented.
No two days are the same here and that keeps it really interesting. I enjoy the challenge and variety that case management provides. You really need to be able to stay calm, empathise, and deal with the caller’s situation professionally.
I really enjoy being able to help customers in difficult situations and finding resolutions that exceed their expectations. It’s great to have such a supportive team and positive culture.
Everyone brings something different to the team in terms of skills and experience. And the training we receive means we’re always up-skilling, so we’re ready for whatever comes our way.
We look for caring people who have a resilient nature and who love to solve problems. Your role at First Assistance will involve outside the box thinking, so you need to be resourceful. You will be part of a down to earth, close-knit team, who work hard and are dedicated to helping people.
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Work life balance and flexible working arrangements
Subsidised onsite, secure parking
Free Life or Health Insurance, Free Travel Insurance, and other discounted insurances
Modern office environment in great location
Work with the latest technologies
Continued learning and professional development
Free Employee Assistance Programme for you and your family
Discounted Roadside Assistance
Workplace wellness initiatives, including annual flu vaccinations
Level 1, Building B, Millennium Centre 602 Great South Road, Greenlane Auckland, New Zealand
PO Box 17-310, Greenlane Auckland 1546, New Zealand